Call Center Manager
Compensation: $75,000 - $85,000/year
Location: Orem, UT (Onsite)
We're looking for a Call Center Manager to lead a driven, high-performing team dedicated to resolving customer support tickets quickly, accurately, and with genuine care. In this role, you'll empower your team to deliver exceptional service, foster collaboration, and refine processes for continuous improvement. You'll also be the go-to escalation point for complex issues-ensuring efficiency, quality, and an outstanding customer experience across the board.
What You'll Do:
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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