Call Center Representative Job at Dexian, Plano, TX

dThmbWNoZlFFS3RUU0RPSEVRbHNiYUYvZ1E9PQ==
  • Dexian
  • Plano, TX

Job Description

Job Description:

In this position you will be a resource in part of a complete call center buildout.

This resource will be part of the "call center for patient services". Patients call in when having first level troubleshooting issues with their devices-- including mobile app support/ Bluetooth issues... etc. The resource will be responsible for answering these calls and finding resolution for the patients or escalating the call to the appropriate party.

Experience:

Required:

  • Strong communication skills-interpersonal, verbal, and written.
  • 2-5 years required experience in a call center, customer service in a medical field, or technical support role
  • Proficient with computers and common Microsoft applications.
  • Critical thinking/judgment and effective problem resolution

Preferred:

  • Sleep study and sleep apnea background or knowledge
  • Multi-tasking skills with proven results.
  • Basic knowledge of medical device industry and specifically, Inspire technology, sleep apnea, sleep studies, and upper airway stimulation therapy.

Job Tags

Similar Jobs

Compunnel Inc.

Technical Writer Job at Compunnel Inc.

Job Title: Technical Writer Duration: Augusta, ME Term: Contract Job Description: Are you a Technical Writer well versed in creating documents including systems operation manuals and training materials for supervisors to use? Our Augusta, ME client is looking...

Clarity Recruiting

Temporary Receptionist Job at Clarity Recruiting

 ...staff looking for their next opportunity. We have multiple clients looking for Receptionists/Office Assistants/ Event Assistants on a temporary day to day basis. The general hourly range for these roles are $17-20/hr DOE Responsibilities will possibly include:... 

PO&G Resources, LP

Petroleum Reservoir Engineer Job at PO&G Resources, LP

 ...G Resources is a rapidly growing, twenty-five year-old private oil and gas company. Due to ongoing growth and acquisitions, the company...  ...annual reserve report. The ideal candidate will have practical experience in waterflood optimizations as well as identifying... 

High Meadows School

Elementary School Teacher Job at High Meadows School

 ...High Meadows School in Roswell, Georgia, approximately 30 minutes north of Atlanta, is accepting elementary teacher applications for the 2025-2026 school year . The school takes pride in hiring dynamic, compassionate, and diverse faculty and staff who are among the... 

Carney, Sandoe & Associates

Middle School Spanish Teacher Job at Carney, Sandoe & Associates

 ...Carney, Sandoe & Associates, an education recruitment firm, is currently seeking a Middle School Spanish Teacher for the 2025-2026 academic year at a private and independent school in Portland, OR. Spanish Teacher Responsibilities: Developing lesson plans...