Customer Service Representative Job at Integration International Inc., Indianapolis, IN

dThYbmZ4ZlJFSzVUU0Q2R0dBZGxhcVo2Z3c9PQ==
  • Integration International Inc.
  • Indianapolis, IN

Job Description

Description:

Duration: 7+ months (Possible Extension)

Pay Rate: $16.00/hour on W2

Summary:

As a Customer Service Representative for company, the role focuses on delivering high-quality support via phone and email, resolving user issues efficiently, and assisting with technical navigation of the company platform. Key responsibilities include handling inbound inquiries, assisting with account access, supporting program-specific questions, and guiding users through Health Surveys. The position requires strong communication skills, attention to detail, and a customer-first attitude in a hybrid work environment.

Shift Available:

  • 8:30 AM – 5:00 PM
  • 9:00 AM – 5:30 PM
  • 9:30 AM – 6:00 PM
  • 10:00 AM – 6:30 PM
  • 11:00 AM – 7:30 PM
  • 12:30 PM – 9:00 PM

Key Highlights:

  • Respond to and resolve customer inquiries via phone and email
  • Guide users through registration, login, and platform navigation
  • Collaborate with internal teams on escalations and complex issues
  • Maintain accurate records of customer interactions
  • Perform outbound calls to support Health Survey completion

Requirements:

  • High School Diploma or GED
  • 1–3 years of call center or customer service experience (preferred)
  • Proficiency in MS Word and Excel
  • Excellent verbal and written communication
  • Must have a private, hardwired home office setup (for remote work)
  • Background check and drug screening required

Interview Format: Video Conference

Job Tags

Work at office, Remote work, Home office, Shift work,

Similar Jobs

Elementum AI

Staff Software Engineer Job at Elementum AI

 ...all of the leading public and private AI/ML/LLMs, making it the only choice for secure, AI-driven automation. Industry leaders like Sanofi, Under Armour, and Snowflake are using AI Driven Workflows to transform their operations to increase productivity, delight... 

Walmart

(USA) Senior, Software Engineer, R&D, Sam's Club Job at Walmart

 ...Excellence: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet... 

Addison Group

Human Resources Coordinator Job at Addison Group

Job Title: HR Coordinator Location: Aurora- Hybrid Company: Addison Group Employment Type: 6-Month Contract Compensation: Up to $70,000 annually Benefits: Health, Medical, Dental and 401k through Addison Group Overview: Addison Group is seeking...

Robert Half

Lead Security Engineer Job at Robert Half

 ...Strong understanding of IAM, encryption, network security, and container security. ~ Familiarity with security frameworks such as NIST, CIS Benchmarks, or MITRE ATT&CK. ~ Relevant certifications (e.g., CCSP, AWS Security Specialty, Azure Security Engineer) are a plus.... 

Invisible North

Graphic Design Internship Job at Invisible North

 ...All IN. IN is WBENC certified. Please visit invisiblenorth.com to learn more about the agency and our work. To apply, please submit your resume and portfolio to interns@invisiblenorth.com and indicate Graphic Design Internship in the subject heading....