Head of Live and Video Commerce Operations Job at Favored, Los Angeles, CA

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  • Favored
  • Los Angeles, CA

Job Description

About Favored

Favored is an innovative video commerce company that partners with platforms, brands, and creators to boost engagement, build communities, and drive sales through shoppable live and recorded video across multiple platforms. As a leading TikTok Shop partner, we collaborate with a diverse range of clients, from global giants to trending small businesses. We are a blend of creative minds, tech enthusiasts, and business professionals who thrive on creating breakthrough content and products for our clients. We pride ourselves on having a radically transparent, supportive and friendly culture. 

About the Role

We’re looking for a strategic and solutions-focused Head of Content Operations to lead the day-to-day execution of our studio and content engine. You’ll oversee physical production, post-production workflows, staffing, scheduling, and client launches — keeping all the moving pieces aligned so our creative teams can deliver high-impact video at scale. This is a high-ownership role for someone who thrives in live environments, can lead cross-functional teams, and knows how to keep operations running smoothly without losing sight of the creative mission.

What You Will Own

  • Lead daily studio operations in Culver City across multiple sets and livestreams
  • Oversee content production workflows — from live shoots to short-form video post-production
  • Manage studio scheduling and resource allocation for daily shoots, special events, and creator sessions
  • Help recruit our growing need for live hosts and producers
  • Develop and track production budgets, ensuring projects are executed on time and within scope
  • Build and manage production teams, on-camera talent, and freelance rosters as needed
  • Partner with internal teams to project manage client onboarding and launch timelines
  • Collaborate across departments to support the execution of client commerce video
  • Drive improvements in production processes, communication flows, and team efficiency
  • Explore and drive adoption of AI and other technologies to lower costs, increase scale and enhance quality

You Will be Considered for this role if your are:

  • Deeply interested in TikTok, social commerce, producing creative video content that moves people to engage and purchase, and working with creators 
  • Experienced working with clients in beauty, personal care and fashion verticals
  • Experienced in managing a high volume digital content operation (vs. project based production)
  • Highly organized, proactive, and unafraid of fast-paced, high-stakes environments
  • A natural leader who builds strong cross-functional relationships and leads with empathy and accountability
  • Operationally minded with a knack for simplifying complexity and streamlining execution
  • Detail-oriented, but still able to zoom out and think strategically
  • Curious, collaborative, and comfortable wearing multiple hats as part of a growing team

Requirements

  • 3+ years of relevant experience in managing production, operations, content, or live programming
  • Demonstrated ability to lead teams, manage projects, and deliver results in a video production environment
  • Comfortable in a high speed startup environment where we all wear multiple hats
  • Comfortable with hybrid work — remote flexibility, but available for in-studio work as needed

Job Tags

Freelance, Remote job,

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