Job Description

Job Description

Role Summary:

*Packaging Experience Highly Preferred*

The IT Solutions Manager for our packaging business leads all projects and initiatives related to the integration of software programs, applications, and third-party solutions as required to meet the business requirements of NICB’s packaging business, while working closely with NICB’s Enterprise IT/OT Centers-of-Excellent (CoEs) leveraging enterprise capabilities, while actively collaborating in the establishment of the strategic direction for the organization in alignment with the NICB’s IT/OT Policies & Standards. This role is responsible for the overall planning, coordination within the suite of platforms already utilized or yet to be introduced at NICB for the packaging business, in alignment with current and future plans for NICB’s enterprise platforms. This includes developing and maintaining a roadmap for the IT solutions portfolio for the packaging business to drive standardization and harmonization of business process and master data across all three packaging companies in a total of over 15 plants and warehouses across US and Mexico, with focus on intelligent automation and BI/Analytics to enable the transformation and continuous improvement initiatives in play at our packaging business.

What You'll Do:

This role will oversee the team responsible for the packaging-specific portfolio of platforms and applications from an end-to-end perspective, from requirements to deployment, including validation of the interoperability of application modules among commercial off-the-shelf solutions deployed such as Amtech, or any other external third-parties solutions, and a set of growing in-house developed solutions to enhance internal user experience, always ensure alignment with business objectives and boosting operational excellence. To ensure success, the ideal candidate should have knowledge of packaging ERP & MES platforms and systems, digital marketing and sales solutions, automation solutions (e.g., RPA), and BI/Analytics across manufacturing technology sectors, preferably in the packaging/converting industry, and is driven to understand all aspects of NICB’s packaging business, in assuring the effectiveness of IT/OT solutions deployed, and in collaborating to the continuous improvement of NICB’s Enterprise IT/OT organization going-forward.

Strategy:

Work with the packaging companies’ leadership and Enterprise IT/ OT teams to develop and manage progress against a comprehensive digital roadmap in coordination with the cross-functional teammates and external partners, with focus on accelerated continuous improvement in alignment with business goals.

Advise and influence leadership and operations on technical solutions, standard integration methodologies and the alignment of business and technology.

Orchestrate projects and corresponding strategies among packaging companies, and packaging-specific and/or enterprise service delivery teams, ensuring alignment with strategic business goals and the company’s overall strategic vision.

Drive continuous improvement at the packaging business through technology innovation and intelligent process optimization. Use your experience and the knowledge you gain from engaging with our packaging business and Enterprise IT/OT teams to drive projects and initiatives that provide tangible business value.

Promote learning in others by building relationships with cross-functional stakeholders; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.

Governance & Planning:

Develop and maintain an IT/OT architecture blueprint for the packaging business.

Work with the business process owners to develop and maintain site business continuity plans (BCP).

Plan, execute, and manage the deployment and integration of new OT/OT solutions into the existing environment.

Ensure that IT/OT projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues.

Develop, implement, and continuously improve the structure and processes, related to digital customer experience and manufacturing transformation ensuring a clear path forward.

In partnership with packaging business Sr. Leadership and Enterprise IT/OT teams, identify, develop and coach business processes champions and data stewards.

Proactively identify, manage, and escalate risks across projects, work streams and programs.

Lead communication strategy, approach, and plan; including, but not limited to content guidelines and delivery cadence.

Organizational Change Management: Define approach for managing change across the packaging business in coordination with the delivery of technology projects.

Innovation & Deployment:

Research emerging digital customer experience and manufacturing technologies and techniques to address critical business and customer challenges.

In collaboration with IT/OT solutions architects, engineers, specialists and analysts, discover, experiment, lead, coordinate and deliver digital initiatives across packaging companies.

Champion changes and look to improve processes by systematizing simplicity, agility, and sensible risk taking.

Liaise with 3rd party companies’ product development, delivery and support teams, and with internal software developers and engineers to address issues in program logic and to gain an understanding of application architectures and required functionality.

Build relationships with vendors of application software deployed in the organization’s IT/OT environment to learn about and provide feedback on their functional and technical integration capabilities.

Develop business case justifications and cost/benefit analyses for technology spending and initiatives.

Team & Operational Management:

Lead and manage a team of architects, engineers and specialists on the multiple packaging-specific applications and platforms.

Develop and maintain development and succession plans for all key roles in the department.

Supervise the development and deployment of technical resources, including coordinating any outsourced application support and development.

Ensure the collection and coherent interpretation of the various business processes affected by any new application or in-house new development to be deployed.

Work diligently to enhance or improve business processes via integration or, as necessary, minimize the impact of integration on those processes.

Evaluate results of projects, propose and deploy recommendations based on findings.

Manage & provide 360-view to packaging Sr. Leadership of all IT/OT services provided to all the packaging companies and plants.

Develop and review budgets for and from IT/OT departments in the packaging business and ensure they comply with stated goals, guidelines, and objectives.

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