Job Description

Here at Grant Cardone Enterprises , it's our mission to positively transform companies by providing leaders and salespeople with the very best business and sales training so they can become masters of their crafts, build unified cultures, and drive revenue and profit so they can help build a better future.

We help small sized to Fortune 500 companies reach new revenue targets by finding overlooked opportunities and customizing the business process to be more effective.

Our vision is to reach every individual across the world, and give them the right tools to help them 10X their life.

The Licensing Program Coordinator will serve as a central point of contact between the licensing team and various departments within the company. This role involves managing client accounts, coordinating post-sales activities, and ensuring seamless client engagement throughout the program lifecycle. The ideal candidate will possess strong organizational skills, a proactive approach to problem-solving, and a commitment to delivering exceptional client experiences.

Responsibilities :

• Client Account Management : Oversee the setup, maintenance, and closure of client accounts, ensuring all configurations are accurate and compliant with company policies.
• Cancellations and Terminations : Process account cancellations and terminations promptly, coordinating with relevant departments to ensure seamless closure and client satisfaction.
• Client Engagement : Serve as the primary point of contact for clients, addressing inquiries, providing support, and fostering strong client relationships.
• Event Coordination : Assist in the planning and execution of events, ensuring all logistics are in place for successful program delivery.
• Onboarding Support : Conduct onboarding calls for new clients, ensuring a smooth transition and integration into the program.
• Contract Management : Review and process contracts in accordance with company guidelines, maintaining accurate records and coordinating renewals or terminations as needed.
• Technical Support : Provide administrative support for internal tools and platforms, troubleshooting issues and collaborating with cross-functional teams to resolve technical challenges.
• Data Analysis and Reporting : Analyze reports and data to provide insights and support management with ad-hoc operations.
• Spreadsheet Management : Utilize Excel to manage and interpret data, creating reports and dashboards to track program performance.

Qualifications :

• Organizational Skills : Strong ability to manage multiple tasks simultaneously, ensuring deadlines are met and priorities are addressed effectively.
• Communication Skills : Excellent verbal and written communication skills, with the ability to interact professionally with high-profile clients and internal teams.
• Technical Proficiency : Proficiency in Microsoft Excel (advanced functions), CRM systems (Go High Level preferred), project management tools (e.g., Asana, Trello), and Google Office Suite.
• Event Administration : Experience in coordinating and executing events, managing logistics, and ensuring smooth operations.
• Client Relations : Ability to build and maintain strong relationships with clients, addressing their needs and concerns promptly.
• Problem-Solving : Strong analytical skills to identify issues and implement effective solutions in a timely manner.
• Adaptability : Ability to thrive in a fast-paced environment, adapting to changing priorities and demands.

In accordance with our pre-employment processes and Drug-Free Workplace program, your employment is contingent upon a negative drug screen and satisfactory background check.

Cardone Enterprises is an equal opportunity employer. All employment decisions, including hiring, promotion, discipline, or discharge, are based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other protected status under federal, state, or local law.

Only candidates who are 18 years of age or older will be considered for this position, in accordance with legal and operational requirements.

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