Job Description

Job Title: Observability Technical Consultant - Grafana

Location: Hybrid, Atlanta, GA

We’re looking for a hands-on and visionary Observability Technical Consultant to build and grow our observability capability from the ground up. This is a foundational role in a small but strategic area of our technology stack. You’ll be responsible for shaping our Grafana adoption, establishing best practices, and creating a scalable model for how teams across the organization use monitoring, metrics, and dashboards.

This is an ideal role for someone who thrives in early-stage environments, enjoys wearing multiple hats, and is excited to influence both the technical direction and the future team structure.

What You’ll Do:

• Build the Foundation:
• Stand up and manage our Grafana environment (OSS or Enterprise), including integration with data sources like Prometheus, Loki, and Tempo.
• Create initial dashboards, alerts, and data pipelines that help teams visualize and act on key metrics.
• Define Best Practices:
• Establish and document Grafana usage guidelines, dashboard standards, naming conventions, and alerting strategies.
• Advocate for observability-first engineering practices across development and operations teams.
• Act as a Multiplier:
• Serve as the go-to expert and internal consultant for teams adopting Grafana.
• Provide training, demos, and hands-on support to empower developers and SREs to build their own dashboards and alerts.
• Collaborate Across Teams:
• Work closely with platform, DevOps, and application teams to understand monitoring needs and design appropriate observability solutions.
• Partner with leadership to define the future state and scaling strategy of the observability practice.
• Plan for Growth:
• Identify gaps, propose improvements, and influence the long-term roadmap for our observability tooling and Grafana practice.
• Contribute to decisions around tooling upgrades, enterprise licensing, plugin adoption, and future team expansion.

Who You Are:

• 4+ years in a DevOps, SRE, platform engineering, or infrastructure-focused role
• 1–2+ years of direct experience with Grafana (OSS or Enterprise), including dashboarding, alerting, and integrating with various data sources
• Comfortable working with monitoring tools like Prometheus, Loki, Tempo, or OpenTelemetry
• Proficient in infrastructure-as-code tools (Terraform, Helm, etc.) and cloud-native environments (AWS, GCP, Azure)
• Strong communication skills and an ability to guide and influence technical peers without formal authority
• Self-starter who thrives in early-stage, ambiguous environments

Nice to Have:

• Experience deploying or managing Grafana Enterprise features
• Background in observability strategy or building internal tooling for developer productivity
• Exposure to logging, tracing, or incident response platforms (e.g., Elastic, Datadog, Honeycomb, PagerDuty)

What We Offer:

• The opportunity to define and own a key technical practice from day one
• A supportive, low-bureaucracy environment with real ownership and impact
• Flexible work environment (remote-friendly)
• A learning-oriented culture and budget for growth

This is a builder role. If you're excited to shape the future of observability at an organization that values engineering excellence from the start — we’d love to hear from you.

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