Job Description

Job Description:

To provide peer support services as part of a multi-disciplinary team to persons with mental illness and/or substance abuse problems. Service provision will focus on working with clients to enhance their recovery. Service is provided to individuals or groups.

Duties:

• Provide individualized, ongoing guidance, coaching and support.
• Provide training in the use of personal and community resources.
• Assist in developing formal and informal community supports.
• Assist the person served in increasing social support networks of relatives, friends and/or significant others.
• To offer encouragement in times of crisis.
• To advocate on behalf of persons with behavioural health problems to protect the client’s rights and to assist in reducing associated stigma.
• Work in cooperation with other providers, family members or significant others involved in the client’s recovery plan.
• Observe all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals.
• Responsible for understanding client’s rights policy and procedures.
• Participate in staff training and development.
• Always maintain professional standards.
• Observe the guidelines established within the Code of Ethics and Conduct.
• Provides quality, sufficient, and appropriate services
• Participates in case presentations at weekly meetings
• Assists in helping clients to meet personal goals
• Documents all interaction with the client including any assessment findings, physical/psychosocial responses to interventions and progress towards problem resolution
• Refers clients to appropriate clinical and/or medical staff within the organization and in the community in an accurate and timely manner
• Provides transportation to appointments
• Explains the nature of the program and the necessary rules

Requirements:

• High School Diploma or GED required
• Past or present consumer of mental health or substance abuse services with a history of managing one’s own illness.
• Awareness of the importance of recovery in living with a mental illness or addiction problem.
• Experience working directly with people in a service-oriented field is beneficial.
• Active membership in a consumer advocacy or self-help group.
• Ability to work well with others.
• Familiarity with the community.
• Ability to interact with various types of people.
• A sound understanding of mental health and/or substance abuse problems and treatments.
• Personal traits which include patience, tolerance, caring, maturity and understanding

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