Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Triage Nurse will serve in a direct care and patient advocacy role and will ensure interdisciplinary care is optimized toward targeted outcomes. By collaborating with the Clinical Operations team to assess, plan, implement, coordinate, monitor, and evaluate services and outcomes to maximize the patient’s health.
The Triage will ensure the safe and effective transition of care for patients discharging from the emergency department. Through telephonic-based outreach, the Triage Nurse will contact the patient or caregiver within 48 hours of discharge to conduct a comprehensive discharge assessment, conduct medication reconciliation, provide patient or caregiver education, support post-discharge order fulfillment (i.e., Durable Medical Equipment, Home Health Care, etc.), assess for any potential barriers to a successful transition to home, and evaluate for additional care planning needs. Additionally, the Triage Nurse will confirm the patient has a provider appointment within 7-14 days of discharge, or sooner, depending on the post-discharge needs of the patient.
Real-time clinical triage will be conducted either telephonically from a patient directly calling UpwardHealth for clinical care, a field staff member reaching out for escalation needs, or a systematic alert based on documentation entered in the system requiring review and triage. For Remote Patient Monitoring (RPM) alerts, the Triage Nurse will take immediate action for abnormal or out-of-range patient results.
Skills Required:
Key Behaviors:
Effective Communication:
Calm Under Pressure:
Active Listening:
Empathy:
Team Collaboration:
Competencies:
Clinical Assessment Skills:
Critical Thinking:
Knowledge of Medical Protocols:
Decision-Making:
Technology Proficiency:
Knowledge of Community Resources:
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Compensation details: 90000-95000 Yearly Salary
PIc7f163410dd8-30492-37946618
...gather and document business requirements, focusing on big data and ETL projects. ~ Should work closely with business users in... ...Solid Understanding of Agile/ Scrum methodologies Experience in managing testing (UAT) Strong analytical and problem-solving skills...
...drive and passion to join Alphametic as our next digital marketing intern to launch your career at a leading digital agency in Miami?... ...for evidence of hands-on experience in Google Ads, Facebook Ads, SEO, social media, and/or digital marketing analytics. Experience...
...path. Flexible working options with the opportunity for hybrid/remote work. Regular team outings, incentives, and all-expenses-... ...next step in your recruitment career and make your mark in Austins booming market, apply now or contact us at ****@*****.*** !...
Peters of Nashua is seeking Full-Time Automotive Porter/Valets to join our Honda Service department. This full-time position will consist of 5 days per week, including possible Saturday schedule. We are looking for self-motivated, quality-minded candidates who take...
...~ Degree and/or other professional certifications such as CFP are helpful; if you dont already have a CFP or degree, our Tuition Reimbursement program can help you obtain one Join our client's team and become part of a dynamic environment where your contributions...