Job Description

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Job Description:

Inviting applications for the role of Material Damage Adjuster, Managing claims!

A Claims MD Adjuster is responsible for managing claims related to automobile accidents, including assessing damage to vehicles, investigating accidents, and negotiating settlements with claimants. They work closely with policyholders, claimants, and other stakeholders to ensure that all claims related to automobile accidents are handled efficiently and effectively. This position works closely in meeting client performance and quality standards.

Responsibilities

Manage a high-volume low complexity claim from beginning to end.

· Investigate automobile accidents to determine the cause and liability, including reviewing police reports and conducting interviews with witnesses in some cases.

· Analyzing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents.

· Negotiate repairs and settlements with claimants.

· Provide regular updates on automobile claims to policyholders, insured, claimant, and other members of the claims team.

· Assess damage to vehicles involved in accidents, including reviewing repair estimates, and determining the cost of repairs.

· Coordinate with internal and external stakeholders, such as claims adjusters and clients, to ensure that all activities related to automobile claims are conducted efficiently and effectively.

· Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures.

· Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations.

Qualifications we seek in you!

Minimum Qualifications

Relevant years of experience in Material Damage Liability Claims handling with multi-state experience

· College Diploma or commensurate work experience

· Maintains an adjuster license(s) as required by state regulations.

· Experience handling fast track/low touch claims.

· Proficient in MS Office (Word, Excel, PowerPoint)

Preferred Qualifications

· Bilingual

· Insurance Designation(s)

· Lean Six Sigma Certification(s)

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 145,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $55,000 to $57,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

Location-based Roles - 3300 E Renner Rd Richardson, TX 75082“Los Angeles, California based candidates are not eligible for this role. Schenectady, NY area candidates are eligible for this role only.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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